Changes to Logging in to TBU Systems from May 2026
During May 2026, Tomas Bata University in Zlín will gradually introduce changes aimed at improving the security of access to the university network and information systems. The purpose of these measures is to strengthen the protection of user accounts and data while keeping the login process as simple and user-friendly as possible.
These changes will apply to all users of university accounts – both students and staff – and will be introduced gradually, with clear communication and support throughout the process.
What changes are being introduced?
New password requirements
As part of these security measures, new password requirements will be introduced. From now on, passwords must meet the following criteria:
- at least 10 characters
- a combination of lowercase and uppercase letters
- at least one digit
- at least one special character
The purpose of these requirements is to improve the security of user accounts against unauthorised access.
Multi-factor authentication (MFA)
Another change is the introduction of multi-factor authentication (MFA). In certain situations, you will be required to enter a one-time verification code in addition to your password when logging in.
In the first phase, MFA will mainly apply to:
- remote access via VPN
- operations related to changing your password
In the future, multi-factor authentication may be extended to additional systems.
More information about multi-factor authentication is available on a separate webpage.
Authentication apps for verification codes
To generate one-time verification codes, you will be able to use commonly available authentication apps, such as:
- Microsoft Authenticator
- Google Authenticator
These apps:
- are available free of charge on Google Play and the App Store
- work even without an internet connection
- do not require phone number registration
Adding your account is simple and can be done by scanning a QR code.
New user account management portal: portal.utb.cz
Alongside these changes, a new portal at portal.utb.cz will be launched, which will gradually replace the current password change system.
The portal will serve as a central location for managing your user account, particularly for:
- changing your password
- managing multi-factor authentication
- activating access to the Eduroam wireless network
Users will also be able to set up an external email address for password recovery. For privacy reasons, this email address will not be stored in readable form, but only in a secure encrypted format.
User account activation in May 2026 – important information
During May 2026, all existing users will be asked to reactivate their user accounts. Activation details will be sent to university email addresses, allowing users to:
- activate their account
- set a new password
- link their account to an authentication app
The activation details will remain valid for 21 days.
Although users are usually advised not to change their password in response to an email request, this is not a phishing attempt. Account activation and password changes in this case are official and required steps designed to improve the security of university systems.
Users will be kept informed about each step through bulk emails and guidance materials.
New students and staff
- Newly admitted students will receive activation details as part of the online application process.
- New employees will receive activation details when they join the university, usually together with their employee ID card or via administrative staff at their constituent part.
Where to get help if you experience difficulties
If you have problems activating your account or logging in, you can request new activation details:
- students should contact the Student Affairs Office
- employees should contact the Human Resources staff
- assistance and technical support are also available from TBU’s IT Services.
Thank you for your cooperation and understanding. These measures are being introduced to provide better protection for university accounts, personal data, and TBU’s information systems.